Shipping policy

Shipping Policy

Thank you for shopping with Wicked Hollow.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders may require additional processing time during peak seasonal periods, promotions, holidays, or periods of unusually high order volume.

Orders are generally not processed on weekends or major holidays.

Shipping Time

Standard domestic orders generally arrive within approximately 5–10 business days after processing.

Estimated delivery times are not guaranteed and may vary depending on the destination, carrier operations, weather conditions, holidays, and other factors outside our control.

The most current shipping information available for your order will be provided during checkout whenever applicable.

Shipping Confirmation

After your order has shipped, you may receive a shipping confirmation email with tracking information when tracking is available.

Please allow some time for the carrier's tracking information to update after shipment.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Wicked Hollow is not responsible for delays or delivery issues caused by incorrect or incomplete address information supplied by the customer.

If a package is returned because of an incorrect or incomplete address, additional shipping charges may apply to resend the order.

Lost or Delayed Packages

If your package has been delayed, please check the tracking information provided by the carrier.

If a package is confirmed as lost or has experienced an unusually long delay, please contact us at:

Email: chaunees85@hotmail.com
Phone: +1 856-625-8577

We will review the available shipping information and assist where possible.

Delivered but Not Received

If tracking shows that a package has been delivered but you cannot locate it, please first check your delivery area and contact the carrier.

Wicked Hollow is not responsible for packages that are confirmed by the carrier as delivered but are subsequently lost or stolen.

International Orders

If international shipping is available for a particular destination, customers may be responsible for applicable customs duties, import fees, taxes, or other charges imposed by the destination country unless otherwise stated at checkout.